Our offices will be closed for the XMAS holidays (21st Dec - 3rd Jan). Orders will resume processing on Wednesday, Jan 3rd. Merry Christmas! SHIPPING TIMES >

Returns & Exchanges

PLEASE NOTE: This is to return or exchange products we have shipped to you within the last 60 days, that have not been used.
IF YOU HAVE A WARRANTY CLAIM, USING THIS SYSTEM COULD SLOW DOWN YOUR WARRANTY PROCESS. If you have a warranty claim use the Warranty Form. Knox Warranty Form

Why are you returning your product?

Please list your reason

Exchange in Size or Style needed

If you want to swap out your purchase for another style or size, click here.

Wrong Size Ordered

If you ordered the wrong size, click here.

Didn't Like The Style

Didn’t like the product? Just want a refund? Click here.

Sent in Error

Did we make a mistake? We’re human, it happens (occasionally), click here and we will sort it out!

Unsuitable

The product isn’t suitable for your needs? Click here.

Other

Something that isn’t outlined here? We’ll sort it out!