Frequently Asked Questions

FAQ's

  • CAN THE ARMOUR BE REMOVED?

    The elbow, shoulder and back protector armour is all removable.

  • CAN YOU HELP ME WITH SIZING?

    The Urbane Pro Shirt is designed to be a close-fitting garment, we recommend visiting the sizing section below. Alternatively if you are unsure please email sales@planet-knox.com or contact us on our live web chat.

  • HOW CAN I WASH THE URBANE PRO SHIRT?

    This is a machine Washable garment – remove armour before washing. Always read the wash care labels.

  • WHAT LEVEL ARMOUR COMES WITH IT? CAN I UPGRADE THAT?

    The shirt is supplied with CE approved Micro-lock Level 1 low profile shoulder and elbow and a full CE approved level 2 Micro-Lock back protector. An optional chest protector can be added. It is also possible to replace LV1 Shoulders and Elbows to Level 2 shoulders and elbows at the point of purchase. An additional Charge is made to cover this upgrade.

  • CAN I WEAR A JACKET/HOODIE OVER THE TOP?

    The Urbane Pro Shirt is designed to be worn as a CORE protection garment for any rider. This means the rider can layer up with a hoodie or jacket if preferred.

  • WHAT STORAGE IS AVAILABLE?

    The Urbane Pro Shirt features two exterior pockets, one on the chest and one back pocket large enough to store a rain jacket if required. The Urbane Pro Utility Shirt features 5 tough duck canvas exterior pockets. Both styles have 2 handy interior pockets.

  • WHAT ARE THE SECURITY FEATURES ON THIS SHIRT?

    In line with the EN17062 standard the Urbane Pro Shirt features thumb loops to ensure correct fitment to the arm and to mitigate the garment moving/sliding during a fall. The shirt features a new improved security belt loop system on the inside to ensure riders can secure their trousers to the shirt. A Velcro strip on the chest area allows an optional Micro lock chest protector to be fitted. Zipped pockets for securing valuables or a mobile phone.

  • CAN THIS BE WORN IN COLDER/WET WEATHER?

    Absolutely, the Knox Urbane Pro Shirt Mk2 can be worn all year round. It is the most versatile garment on the market, due to its lightweight and breathability for hot weather. In cold weather just layer up over the top with warm and waterproof layers. Its perfect for layering.

  • WHAT DOES ‘NO JACKET REQUIRED’ MEAN’?

    Exactly what it says on the tin! The Knox Urbane Pro Shirt is designed to be worn on its own in good weather with no extra layers are required. Just add a warm or waterproof jacket for protection from the elements.

  • WHAT DOES CE LEVEL AA MEAN?

    Class AA is a certification level which is part of EN17092 – the European standard for motorcycle protective clothing. The garment is tested for dimensional stability, impact energy absorption, impact abrasion resistance, seam strength and structural closure, tear strength, sleeve restraint and finally fit and ergonomics. Of course, the product needs to pass all of these tests to be certified. There are 5 CE levels (AAA, AA, A, B, C) which are all tested differently dependant on the use of the garment (i.e. AA – is a class usually reserved for motorcycle textile suits).

  • WHAT IS THE MAIN DIFFERENCE BETWEEN THIS AND THE PREVIOUS URBANE PRO?

    The main difference is that we have taken a huge step forward in fabric construction with the Mk2.

    The MK2 shirt uses new and exclusive Knox materials that have been engineered for improved abrasion, tear and cut resistance. As a result, we have been able to improve the performance of the Urbane Pro Mk2 and gained a CE classification of AA, which is a standard normally reserved for heavier leather and textile jackets.

    Importantly this has been done without a gain in weight, thickness, and no loss of comfort, or breathability. Other subtle differences include new branding. A Knox badge celebrating Knox’s 40-year heritage, new discreet Class AA branding on the inside and a reinforced security belt loop system on the inside which secures the shirt to a pair of trousers.

  • WILL I BE CHARGED ANY ADDITIONAL FEES?

    For deliveries outside of Europe, there will probably be Import Duty and possibly other local tax to pay. These fees are outside of our control, as they are set by your own government and subject to change.

  • DO YOU SHIP TO MY COUNTRY?

    ship almost everywhere, via UPS, outside of the UK. If you put the product/s in the Cart, then go to the Cart, you can select ‘Calculate Shipping’ for a quote.

    Countries UPS does NOT ship to:

    • Antarctica
    • Bouvet Island
    • Cocos (Keeling) Islands
    • Cuba
    • Christmas Island
    • Western Sahara
    • Falkland Islands (Malvinas)
    • Equatorial Guinea
    • South Georgia & South Sandwich Is.
    • Heard and McDonald Islands
    • British Indies Chagos
    • Islamic Republic of Iran
    • Korea, North
    • Libya
    • Midway
    • Nauru
    • Niue
    • Caroline Islands
    • Saint Pierre and Miquelon
    • Pitcairn
    • Sudan
    • Saint Helena
    • Somalia
    • South Sudan
    • Sao Tome and Principe
    • Syrian Arab Republic
    • French Southern Territories
    • Tajikistan
    • Tokelau
    • Turkmenistan
    • Wake Island
    • Yemen
    • Andorra
    • Belize
    • Central African Republic
    • Cook Islands
    • Federated States of Micronesia
    • Faroe Islands
    • French Guiana
    • Greenland
    • Iraq
    • Kiribati
    • Marshall Islands
    • Mali
    • Maldives
    • Norfolk Island
    • Papua New Guinea
    • Palau
    • Solomon Islands
    • Chad
    • Timor Leste
    • Tonga
    • Tuvalu
    • Vanuatu
    • Wallis and Futuna
    • Mayotte

  • HOW DO I PAY?

    We accept payment via all major cards via PayPal or Pay360 payment gateways.