{"id":142168,"date":"2020-06-11T09:46:52","date_gmt":"2020-06-11T09:46:52","guid":{"rendered":"https:\/\/www.planet-knox.com\/?page_id=142168"},"modified":"2026-03-31T10:43:24","modified_gmt":"2026-03-31T10:43:24","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/www.planet-knox.com\/sv\/product-returns\/returns-exchanges\/","title":{"rendered":"Returer och byten"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid gradient-container-1\"><div class=\"gradient-column-1 wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_raw_code wpb_raw_html wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<section class=\"knox-returns-page\">\n  <style>\n    .knox-returns-page {\n      --knox-black: #111111;\n      --knox-text: #222222;\n      --knox-muted: #666666;\n      --knox-border: #dddddd;\n      --knox-bg: #f7f7f7;\n      --knox-white: #ffffff;\n      --knox-shadow: 0 10px 30px rgba(0, 0, 0, 0.06);\n      max-width: 1100px;\n      margin: 0 auto;\n      padding: 48px 20px;\n      font-family: \"Titillium-Web\", Arial, Helvetica, sans-serif;\n      color: var(--knox-text);\n    }\n\n    .knox-returns-page * {\n      box-sizing: border-box;\n    }\n\n    .knox-returns-header {\n      text-align: center;\n      max-width: 760px;\n      margin: 0 auto 40px;\n    }\n\n    .knox-returns-header h1 {\n      margin: 0 0 14px;\n      font-size: clamp(30px, 4vw, 46px);\n      line-height: 1.05;\n      font-weight: 700;\n      color: var(--knox-black);\n      letter-spacing: -0.02em;\n    }\n\n    .knox-returns-header p {\n      margin: 0;\n      font-size: 16px;\n      line-height: 1.7;\n      color: var(--knox-muted);\n    }\n\n    .knox-returns-grid {\n      display: grid;\n      grid-template-columns: repeat(3, minmax(0, 1fr));\n      gap: 24px;\n      margin-bottom: 32px;\n    }\n\n    .knox-return-card {\n      background: var(--knox-white);\n      border: 1px solid var(--knox-border);\n      padding: 28px;\n      box-shadow: var(--knox-shadow);\n      display: flex;\n      flex-direction: column;\n      min-height: 100%;\n    }\n\n    .knox-return-card h2 {\n      margin: 0 0 12px;\n      font-size: 22px;\n      line-height: 1.2;\n      color: var(--knox-black);\n      font-weight: 700;\n    }\n\n    .knox-return-card p {\n      margin: 0 0 18px;\n      font-size: 15px;\n      line-height: 1.7;\n      color: var(--knox-muted);\n      flex-grow: 1;\n    }\n\n    .knox-return-card .knox-note {\n      display: inline-block;\n      margin: 0 0 20px;\n      padding: 8px 12px;\n      background: var(--knox-bg);\n      border: 1px solid var(--knox-border);\n      font-size: 13px;\n      line-height: 1.5;\n      color: var(--knox-text);\n    }\n\n    .knox-return-card a {\n      display: inline-block;\n      width: 100%;\n      text-align: center;\n      text-decoration: none;\n      background: var(--knox-black);\n      color: var(--knox-white);\n      padding: 14px 18px;\n      font-size: 14px;\n      line-height: 1.2;\n      font-weight: 700;\n      letter-spacing: 0.04em;\n      text-transform: uppercase;\n      transition: background 0.2s ease, transform 0.2s ease;\n    }\n\n    .knox-return-card a:hover,\n    .knox-return-card a:focus {\n      background: #000000;\n      transform: translateY(-1px);\n    }\n\n    .knox-returns-footer {\n      max-width: 760px;\n      margin: 0 auto;\n      text-align: center;\n      padding-top: 8px;\n    }\n\n    .knox-returns-footer p {\n      margin: 0;\n      font-size: 14px;\n      line-height: 1.7;\n      color: var(--knox-muted);\n    }\n\n    @media (max-width: 900px) {\n      .knox-returns-grid {\n        grid-template-columns: 1fr;\n      }\n\n      .knox-return-card {\n        padding: 24px;\n      }\n    }\n  <\/style>\n\n  <div class=\"knox-returns-header\">\n    <h1>Returns, Exchanges &amp; Warranties<\/h1>\n    <p>\n      To get started, choose the option that matches your order. This will take you to the correct return or warranty portal for your purchase.\n    <\/p>\n  <\/div>\n\n  <div class=\"knox-returns-grid\">\n    <article class=\"knox-return-card\">\n      <h2>UK Orders<\/h2>\n      <p>\n        For orders delivered within the UK, use our UK returns and exchanges portal.\n      <\/p>\n      <a href=\"https:\/\/www.planet-knox.com\/sv\/product-returns\/uk-returns-portal\/\">Start UK Return<\/a>\n    <\/article>\n\n    <article class=\"knox-return-card\">\n      <h2>International Orders<\/h2>\n      <p>\n        For orders delivered outside the UK, use our international returns and exchanges portal.\n      <\/p>\n      <a href=\"https:\/\/www.planet-knox.com\/sv\/product-returns\/world-returns\/\">Start International Return<\/a>\n    <\/article>\n\n    <article class=\"knox-return-card\">\n      <h2>Global-e Orders<\/h2>\n      <p>\n       If your international order was processed using Global-e, please use the Global-e returns portal.\n      <\/p>\n      <div class=\"knox-note\">\n        Global-e order numbers begin with <strong>GE<\/strong>.\n      <\/div>\n      <a href=\"https:\/\/web.global-e.com\/Returns\/Portal\/gsBZq\">Start Global-e Return<\/a>\n    <\/article>\n  <\/div>\n\n  <div class=\"knox-returns-footer\">\n    <p>\n      Not sure which option applies to your order? Check your order confirmation email first, especially the order number prefix.\n    <\/p>\n  <\/div>\n<\/section>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Returns, Exchanges &amp; Warranties To get started, choose the option that matches your order. This will take you to the correct return or warranty portal for your purchase. UK Orders For orders delivered within the UK, use our UK returns and exchanges portal. Start UK...","protected":false},"author":1,"featured_media":0,"parent":142190,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-142168","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/pages\/142168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/comments?post=142168"}],"version-history":[{"count":14,"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/pages\/142168\/revisions"}],"predecessor-version":[{"id":242095,"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/pages\/142168\/revisions\/242095"}],"up":[{"embeddable":true,"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/pages\/142190"}],"wp:attachment":[{"href":"https:\/\/www.planet-knox.com\/sv\/wp-json\/wp\/v2\/media?parent=142168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}