{"id":142201,"date":"2020-06-11T11:17:36","date_gmt":"2020-06-11T11:17:36","guid":{"rendered":"https:\/\/www.planet-knox.com\/?page_id=142201"},"modified":"2024-07-11T08:26:50","modified_gmt":"2024-07-11T08:26:50","slug":"other","status":"publish","type":"page","link":"https:\/\/www.planet-knox.com\/fr\/product-returns\/other\/","title":{"rendered":"Retour : Autre question"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid gradient-container-1\"><div class=\"gradient-column-1 wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n<div class=\"norebro-message-module-sc message-box  error messagemodule\"\n\tid=\"norebro-custom-6a13f5da382a8\" \n\t \n\t>\n\t\n\tVEUILLEZ NOTER : Il s'agit de retourner ou d'\u00e9changer des produits que nous vous avons exp\u00e9di\u00e9s au cours des 30 derniers jours et qui n'ont pas \u00e9t\u00e9 utilis\u00e9s.<br\/><strong>SI VOUS AVEZ UNE R\u00c9CLAMATION AU TITRE DE LA GARANTIE, L'UTILISATION DE CE SYST\u00c8ME POURRAIT RALENTIR LE PROCESSUS DE GARANTIE.<\/strong> En cas de r\u00e9clamation au titre de la garantie, utilisez le formulaire de garantie.\n\t\t\t<a href=\"https:\/\/www.planet-knox.com\/fr\/warranty-request\/\"\t>\n\t\t\tFormulaire de garantie Knox\t\t<\/a>\n\t\n\t\t\t<div class=\"close\">\n\t\t\t<span class=\"ion-ios-close-empty\"><\/span>\n\t\t<\/div>\n\t\n<\/div>\n\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid gradient-container-2\"><div class=\"gradient-column-2 wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"norebro-heading-sc heading text-center\"\n\tid=\"norebro-custom-6a13f5da38743\" \n\t \n\t>\n\t\n\t\n\t\n\t<h3 class=\"title\">\n\t\tToute autre question\t<\/h3>\n\n\t\n\t\t\t<p class=\"subtitle\">\n\t\t\tRemplissez le formulaire ci-dessous et nous vous r\u00e9pondrons dans les plus brefs d\u00e9lais !\t\t<\/p>\n\t\t\n<\/div><div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><div class=\"norebro-contact-from-sc contact-form  text-left flat\"\n\tid=\"norebro-custom-6a13f5da387ec\" \n\t \n\t>\n\n\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f142799-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"142799\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/142201#wpcf7-f142799-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/142201#wpcf7-f142799-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"142799\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f142799-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<p><label>Nom complet*<\/label>\n\t<\/p>\n\t<div class=\"col-xs-12 col-sm-4\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre nom\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-12 col-sm-4\">\n\t\t<p><label>Courriel*<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre courriel*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-12 col-sm-4\">\n\t\t<p><label>Num\u00e9ro de t\u00e9l\u00e9phone<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-469\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Votre t\u00e9l\u00e9phone\" value=\"\" type=\"tel\" name=\"tel-469\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-xs-12\" style=\"width: 100%;\">\n\t\t<p><label>Num\u00e9ro d'ordre*<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-id\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"ID de commande PK-\" value=\"\" type=\"text\" name=\"order-id\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-xs-12\" style=\"width: 100%;\">\n\t\t<p><label>Veuillez fournir plus de d\u00e9tails<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Veuillez expliquer le probl\u00e8me\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-xs-12\" style=\"width: 100%;\">\n\t\t<p><label>T\u00e9l\u00e9charger l'image<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-728\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-728\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><label> R\u00e9ponse \u00e0 soumettre<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"mathquiz\"><label><span class=\"wpcf7-quiz-label\">1+7=?<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"mathquiz\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_mathquiz\" value=\"b71d4ec86148ad29fbc12bd9da9228cd\" \/><\/span><\/label>\n<\/p>\n<div class=\"row\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer un message\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n\n\t<div class=\"hidden\" data-contact-btn=\"true\">\n\t\t<button class=\"btn  btn-brand\">\n\t\t\t<span class=\"btn-load\"><\/span>\n\t\t\t<span class=\"text\"><\/span>\n\t\t<\/button>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"VEUILLEZ NOTER : Il s'agit de retourner ou d'\u00e9changer des produits que nous vous avons exp\u00e9di\u00e9s au cours des 30 derniers jours et qui n'ont pas \u00e9t\u00e9 utilis\u00e9s.SI VOUS AVEZ UNE R\u00c9CLAMATION DE GARANTIE, L'UTILISATION DE CE SYST\u00c8ME POURRAIT RALENTIR LE TRAITEMENT DE VOTRE GARANTIE. Si vous avez une r\u00e9clamation au titre de la garantie, utilisez...","protected":false},"author":1,"featured_media":0,"parent":142190,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-142201","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/pages\/142201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/comments?post=142201"}],"version-history":[{"count":0,"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/pages\/142201\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/pages\/142190"}],"wp:attachment":[{"href":"https:\/\/www.planet-knox.com\/fr\/wp-json\/wp\/v2\/media?parent=142201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}